EliteID easily supports preferred name customization for instances when a cardholder’s preferred name doesn’t match their legal name in your database.
Use the preferred name at the time of cardholder enrollment, during search, and have the preferred name printed on the ID card itself. When searching your database you will see the preferred name in quotation marks between the first and last names such as Anna “Annie” Gonzalez.
You can also add a preferred name by editing the record of a cardholder at any time by clicking the pencil icon and entering a preferred name under that field. Card customizations can be made in the card designer to include a preferred name on the front or back of the card if desired.
Now your cardholder record will show up whether searching by given or preferred name.